Policies & Guarantees

Mystic Cycle Centre New Bike Advantages

 

30 Days to Like the Bike

If you are unsatisfied with your purchase for any reason, you can simply return your bike within 30 days of purchase for a full refund in store credit. We will then work with you to select a different bicycle to better suit your needs – no questions asked!

 

One Year Free Maintenance with Purchase of Any New Bike

All new bicycle purchases include one year of unlimited complimentary service (excluding flat tires!) Need a tune up? Covered. Road bike not fitting quite right? Call in or stop by.

 

Price Matching: We will meet or beat all bike shop bike prices.

 

Layaway Policy:

We offer free layaway privileges with no interest charges to all customers wanting to purchase a bicycle. The following rules apply to all layaways:
1. A deposit is required for all layaways.
Any bike under $500 requires a $100 deposit
Any bike between $500- $1000 requires a $200 deposit
Any bike between $1000- $2500 requires a $250 deposit
Any bike over $2500 requires a $500 deopsit

2. A payment must be made every month with a minimum payment of $10.00

3. If no payment is made for 3 months the deposit is forfeited and any remaining money deposited will be turned into store credit only; and the bike will be returned to the showroom floor for sale.

4. Deposits are refundable for 30 days only.

 

Kids Bike Trade Up Policy

Kids grow, bikes don’t. Return the outgrown bike to us anytime within two years of purchase and we will give you half of your original price towards a bigger bike. After two years the trade in value is reduced by 50% each year.

 

Lifetime Flat Tire Insurance $29.99

Worried about flats? We now offer lifetime flat repair for $29.99 or $19.99 with the purchase of a new bike. Imagine never having to repair a flat tire yourself for as long as you own your bicycle!